Performance FAQ's

Are you a DOE and BOCES approved vendor?

Yes, we are approved vendors with the Department of Education, DYCD, and BOCES. Our vendor ID is MAI466466. We are able to work swiftly to help you receive a purchase order and can provide a sole vendor letter for partnerships exceeding standard amounts. If you are a DOE/BOCES client, we will ask you to let us know upon booking and assist us with rosters, attendance lists, and certification of invoices to ensure timely payment remittance.

How do I know if a mainstages performance is right for me?

We are a company founded by children’s educators and program directors. We work to make sure that your experience with us is more than simply great entertainment, but something that becomes a part of the fabric of your community. That means we go the extra mile in everything we do, from our communication style to researching your organization to create a custom experience that reflects your community’s values.

How do I book a mainstages performance?

The easiest way to contact our booking team is to complete our quick quote form at mainstages.com/quote so we have your dates and details and can confirm availability.

Does mainstages perform in my area?

We tour nationwide! Shows 60 miles or more from the NYC metro area require a full-day booking. Shows outside of the tri-state area are typically scheduled seasonally as part of a multi-venue tour. Additional considerations may apply depending on where you are located.

How many people can mainstages accommodate?

Our goal is to integrate as many participants from the audience into our shows as possible, so the smaller the group, the better the experience. The suggested maximum audience size for Interactive Performances is up to 75 participants. The mainstages Game Show can be performed for up to 200 participants.

What is your performance set-up like? Do you need any supplies from us?

Upon booking, we will check to ensure that you can provide us with a 6-foot table, access to an electrical supply within 50 feet of the performance space, and an open space clear of participants. An ideal space for a mainstages performance is one where we are on the same level as participants to make participation seamless.

Do you perform outdoors?

We perform outdoors provided proper safety protocols are in place. Indoor performances offer better control of our surroundings and allow us to use our full-tech setup. We prioritize performer safety and our equipment, so outdoor performances are at the discretion of mainstages. If you would like us to perform outdoors, you will need to notify mainstages at the time of your booking and sign an additional Outdoor Performance Addendum.

What is your cancellation policy?

If you cancel up to 72 hours before the performance, we will apply your deposit towards a future booking, with no penalty (excluding any incurred expenses related to tour travel). Cancellations within 72 hours of your event are not eligible to be credited to a future booking.

Can adults participate in your performances?

Absolutely! Our Interactive performances and Game Shows have hidden jokes for families and staff to appreciate. During our performances teen/adult staff members will be asked to serve as captains, helping select participants and get in on the spirit by playing specialty trivia and challenge rounds.

What kind of communication do you require, both prior to, and on the day of the performance?

Communication is an important factor to the success of your performance. You will receive an email after booking which will contain your full booking details on file as well as a Performance Customization Form and Invoicing Details. Please read and reply to your planning email in a timely manner and thoroughly review the load-in details and schedule for accuracy to avoid last minute issues.

What do I need to know about the day of the performance?

You’ll receive a final confirmation shortly before your show date with the name and emergency number for your main performer contact. Please make sure the times that we have for your shows are accurate as performers will not be able to adjust on site. We will arrive approximately 1 hour prior to your first performance time. It takes about 45 minutes to set up and 30 minutes to break down after a performance. The mainstages phone line (347-878-2431) remains your best point of communication if emergency changes are required.